1. Service and acceptance
MEG@ Multistream is an additional distribution service within MEG@ Video Streaming, managed under the existing MEG@-RADIO service brand ("MEG@", "we" or "us"). It provides tools to manage streaming destinations and, where enabled, distribute a user's main video signal to supported external platforms.
By using MEG@ Multistream, you agree to these terms. If you do not agree, do not connect external accounts or use the Multistream features. These terms describe Multistream alongside the service conditions and prices presented when you request or renew a service; they do not retroactively change an existing purchase or remove rights required by applicable law. See our Privacy Policy for information about personal data.
2. Your account
You must have legal capacity to enter into the service agreement, provide accurate account information and keep it up to date. If you act for an organization, you must be authorized to do so. Keep your MEG@ account credentials private and report suspected unauthorized access through the contact below.
Paid streaming operations may require an active base service, an active Multistream add-on and the relevant technical capacity. Connecting an identity account is separate from permission or eligibility to broadcast.
3. External platforms
You are responsible for the external accounts and destinations you connect, including their eligibility, permissions, content restrictions and any fees imposed by their providers. Supported features may interact with TikTok, Twitch, YouTube, Facebook or another destination you configure. A platform appearing in the interface does not mean that live transmission to that platform is currently enabled.
External services are governed by their own terms and privacy policies. They can change, restrict or withdraw features independently of MEG@. We do not control their availability, approval decisions or enforcement actions.
4. TikTok and LIVE access
When you choose Connect with TikTok, TikTok handles login and consent through its official authorization system. MEG@ does not ask for your TikTok password. A successful Login Kit connection identifies the connected account; Login Kit does not automatically grant TikTok LIVE access.
LIVE requires separate, legitimate authorization for the account and an available, enabled technical route. Where supported, an eligible account holder may separately provide credentials issued through their own TikTok LIVE Producer access. Any future official LIVE API integration would require the relevant authorization and an implemented, supported API; requesting a permission name alone is not sufficient.
TikTok is an independent third-party service, subject to its own terms. MEG@ does not claim to be an official TikTok partner or to be endorsed by TikTok.
5. Authorized destination credentials
Provide an RTMP/RTMPS server URL or Stream Key only when it was legitimately issued for an account you own or are expressly authorized to manage. Do not provide another person's credentials without authorization, obtain credentials through prohibited methods or use MEG@ to bypass platform eligibility or security restrictions.
Credentials may expire or be revoked by the external platform. You are responsible for replacing invalid credentials and for keeping them out of public posts, recordings and support messages. Saving a destination does not guarantee that the external platform will accept a broadcast.
6. Your content and rights
You retain your rights in content, uploaded images, text and other materials you provide. You authorize MEG@ and the infrastructure providers necessary to operate the service to process, store, compose and transmit those materials only as needed to provide the features you use.
You are responsible for obtaining the copyright, music, image, privacy and other permissions required for your broadcasts and compositions. Purchasing the service does not grant licenses to third-party content. You must comply with applicable law and the rules of each destination.
7. Acceptable use
Do not use the service for illegal content, infringement, fraud, impersonation, harassment, unauthorized access, malicious software or abuse of infrastructure. Do not attempt to access another customer's information, expose credentials, bypass access controls or interfere with other broadcasts.
8. Subscriptions, cancellation and refunds
Applicable prices and service periods are shown before purchase. Multistream is separate from the base Video Streaming service unless the offer expressly states otherwise. Continued paid service depends on the applicable renewal and payment conditions.
You may request cancellation through your account or support. Cancellation concerns future service renewals and is different from deleting your account or disconnecting TikTok. Refund requests are assessed according to the service, activation status, use already made and applicable law. No automatic refund is promised, and mandatory consumer rights are not excluded.
9. Availability and technical interruptions
Continuous streaming can be affected by maintenance, network failures, encoder settings, hosting or infrastructure incidents, security events and external platform outages. Features, supported destinations and capacity may vary by deployment and service status. Uninterrupted or error-free operation is not guaranteed.
We take reasonable steps within our control to investigate incidents and restore service. You remain responsible for your source connection, encoder configuration and keeping copies of content you need to retain.
10. Suspension and termination
Accounts without active services, purchases or PRO history may be removed after at least 90 days of inactivity, with an email warning at least 7 days beforehand. Signing in or reactivating a service cancels scheduled removal. Accounts with payments, pending requests or resources requiring retention are excluded. The Privacy Policy explains retained history and DEMO-use records.
We may restrict or suspend access where reasonably necessary because of non-payment, security risks, abuse, infringement, a material breach of these terms, a platform restriction or a legal requirement. Where reasonably possible, we will explain the issue and provide a way to contact support. Urgent protective action may occur first.
You may stop using Multistream, disconnect platforms and request service cancellation. Account deletion and any information that must be retained are addressed separately in the Privacy Policy.
11. Disconnecting a platform
You may disconnect TikTok from the Multistream panel. This disables its local connection and destination, removes its local LIVE capability and requests that associated TikTok jobs stop. Official token revocation is attempted. If the provider cannot complete revocation, the interface may show a pending state and allow a retry.
Disconnecting does not automatically delete saved compositions, delete your TikTok account or cancel a paid MEG@ subscription. You can also revoke permissions in TikTok's own account settings where TikTok provides that option.
Account authorization is stored securely and renewed server-side when you use the service, while renewal remains permitted by TikTok. You do not normally need a new login for each use. Change account first disconnects the current authorization and then starts a new consent flow; TikTok controls the account-selection interface. Saved compositions are preserved. These actions do not automatically save unsaved browser edits.
12. Responsibility and reasonable limits
To the extent permitted by applicable law, MEG@ is not responsible for indirect losses caused by a user's connection, encoder settings, unauthorized content, misuse or third-party failures outside our reasonable control. We do not guarantee audience reach, platform approval, monetization or commercial results.
Nothing in these terms excludes liability or rights that cannot legally be excluded or limited. If an issue arises, contact us so that it can be reviewed and, where possible, resolved directly.
13. Changes to the service and these terms
Features may evolve as platform rules, security requirements and technical capabilities change. Changes affecting paid service conditions will be communicated where required before they apply. These terms may also be updated; the Last updated date identifies this version. Material changes will be communicated where required, and renewed acceptance will be requested where applicable.
14. Contact
For questions about these terms, service cancellation or a concern about your account, contact MEG@-RADIO at ventas@megaradioonline.com. Existing customers may also use the support area in their MEG@ account. Do not send passwords, access tokens or Stream Keys.